Frequently Asked Questions
Yes. We specialize in fully customized sportswear, team uniforms, sports goods, and private-label production.
- Sportswear: 30 pcs per design
- Balls: 100 pcs each size and design
- Workwear: 30 pcs
MOQs can be adjusted for long-term partners.
Sports clubs, academies, schools, retailers, gym brands, wholesalers, and private-label companies worldwide.
Yes. Sample charges depend on product type. Costs are refundable with bulk orders.
We use premium-grade polyester, cotton, spandex blends, fleece, terry, dri-fit, mesh, and sublimation-ready fabrics.
Standard production time is 5-7 days, depending on order size and customization level.
Yes, we deliver worldwide via DHL, FedEx, UPS, and cargo services.
Absolutely. We work with your design files, samples, or detailed specifications.
Terms & Conditions
Order Approval
Production begins only after artwork, mockups, size breakdowns, and advance payment are fully approved by the customer.
Payment Policy
Orders require advance payment. Remaining balance must be cleared before shipment.
Pricing
Prices are quotation-based and subject to change if there are adjustments in quantity, fabrics, or customization.
Production Timeline
Delays caused by late approvals or changes made by the customer are not the responsibility of Nks Industries.
Shipping & Delivery
We are not liable for courier delays, customs procedures, or unforeseen logistical issues.
Return Policy
Customized products are non-refundable unless a manufacturing defect is validated.
Intellectual Property Protection
All logos, artwork, and designs provided by clients remain their property. We maintain strict confidentiality for private-label clients.
Refund & Return Policy
Custom Orders
Custom-manufactured products (sportswear, sublimation, uniforms, branded goods) are non-refundable after production has started.
Quality Concerns
If a product is found defective, customers must report the issue within 7 days of receiving the order. We will offer:
- Replacement
- Partial credit
Shipping Costs for Returns
Customer is responsible unless the defect is confirmed to be from our manufacturing.
Shipping Policy
Global Shipping Partners
We ship worldwide using DHL, FedEx, UPS, and international cargo services.
Dispatch Time
Orders are dispatched immediately upon completion and clearance of payment.
Delivery Timeframes
Tracking Information
All orders come with a verified tracking number for full shipment visibility.
Customs & Duties
Any customs or import charges are the responsibility of the buyer.
Privacy Policy
Information We Collect
- Contact details
- Shipping information
- Order and customization details
- Encrypted payment data
Use of Information
We process your data only for:
- Order fulfillment
- Shipping and logistics
- Customer support
- Product improvement
Data Security
We use secure, encrypted systems to protect customer information and never share or sell data to third parties.
Cookies & Website Tracking
Our website may use cookies for smoother navigation and enhanced user experience.
Customer Rights
You may request edits or deletion of your stored information at any time.